• In addition to increased cleaning, sanitizing, and adhering to State & Federal guidelines regarding COVID-19, our hotel has made the following changes:
- Food and Beverage: We are now offering a limited menu only available for carry out options at Houlihan's. Please see hours of operation below and please contact the Front Desk with any questions. A copy of the menu available for breakfast, lunch, and dinner is attached to this letter. Limited patio seating is available for dining outside, weather and capacity permitting.
- Breakfast: 6:30am- 10am
- Lunch: 11am-2pm
- Dinner: 5pm-10pm
- Guestrooms are left vacant for 24 hours prior to housekeeping cleaning, sanitizing, and disinfecting the room.
- Our guestrooms have the Sleep Advantage program, hair dryer, iron/ironing board, coffee maker, high definition flat screen television.
- Complimentary wireless internet access is available in your guest rooms.
- Complimentary local calls, credit card calls and 800 calls from crew member guestrooms. Other calls will incur charges.
- Please see the Covid-19 information above regarding Food and Beverage options.
- Crew members can enjoy complimentary Wi-Fi in the guestrooms and our public areas.
- Unfortunately, our Business Center has been temporarily closed due to Executive Order by the Governor of Virginia...
- Unfortunately, our Fitness Center is temporarily closed due to Executive Order by the Governor of Virginia.
- Unfortunately, our IHG Rewards Members Lounge is closed for the foreseeable future.
- The Crowne Plaza Dulles Airport is following all Local, State, and Federal Government guidelines regarding cleaning, sanitizing, and disinfecting our hotel.
- We have installed social distancing signage throughout all public areas of the hotel.
- We have installed clear dividers for the Front Desk to provide additional safety measures for guests and team members.
- We have implemented a "contactless check-in station" to limit the possibility of person to person transfers.
- Our team members are required to wash their hands or use sanitizer at a minimum of once per hour for hand washing and once per interaction for using hand sanitizer.
- Our team members are required to wear masks in all public areas, and housekeeping team members are required to wear gloves in addition to masks while servicing guest rooms.
- Our team members are screened and have their temperature checked prior to the start of their shift every day. Any team member found to have a fever is sent home prior to starting work.
- Public areas and high contact spots are cleaned and sanitized on a continuous basis every day.
- All guest rooms are left vacant for 24 hours prior to housekeeping cleaning, sanitizing, and disinfecting the room.
- Guest rooms occupied by the same guest for multiple nights are not serviced by housekeeping to limit guest exposure.
- Guest room key cards returned upon departure are sanitized and disinfected prior to being issued to the next guest.